Client Profile
Our client, an entrepreneur from Europe, envisioned launching an e-commerce platform offering premium food supplements for sports enthusiasts. With sourcing partners in Europe and Asia, they aimed to tap into Dubai’s growing health and wellness market while reaching GCC consumers.
Challenge
The client wanted to set up a mainland company in Dubai to tap into the UAE and GCC e-commerce markets while ensuring their food supplements met local product registration and regulatory requirements. Protecting their brand through trademark registration was a priority, alongside creating efficient logistics to source products from Europe and Asia and deliver them across the region. They also aimed to establish a strong and appealing online presence to connect with fitness-focused consumers.
Solution Provided
Our team delivered a comprehensive solution to ensure a successful e-commerce launch
- Mainland Business Setup
Assisted with incorporating a mainland company, granting the client unrestricted market access in the UAE and GCC.
- Product Registration
Managed the regulatory approval process for food supplements, ensuring compliance with UAE standards.
- Trademark Registration
Secured trademark protection for the client’s brand in the UAE, safeguarding intellectual property.
- Logistics Support
Established partnerships with reliable fulfillment centers in Dubai for product storage, order processing, and last-mile delivery.
- Sourcing and Customs Assistance
Facilitated smooth imports and customs clearance for goods sourced from Europe and Asia.
- Banking and Payment Gateway Setup
Assisted with opening banking facilities and integrating secure, user-friendly payment gateways for the e-shop.
- VAT Compliance
Created a VAT registration and reporting framework to ensure smooth operations for local and GCC sales.
- Marketing Guidance
Provided strategic advice on branding and digital marketing to position the e-shop as a trusted fitness brand.
Results Achieved
The e-shop was operational within five months, with regulatory approvals and logistics in place. The client launched a carefully curated range of food supplements tailored for athletes, quickly gaining traction among health-conscious consumers in Dubai. With efficient logistics and VAT compliance, the business expanded to GCC markets, achieving a 25% monthly increase in sales within six months.
Client Feedback
The client praised the seamless setup process and the detailed support provided, particularly with product registration and trademark protection. They noted how Dubai’s market dynamics and strategic location allowed them to build a trusted e-commerce brand for fitness enthusiasts. With a growing customer base, the client plans to expand their product line to include additional health-focused offerings.

Why Choose Dubai for E-Commerce?
Key Advantages Include
High Purchasing Power
Dubai and the GCC boast affluent consumer bases willing to spend on premium products.
Market Access
Full access to the UAE and GCC’s growing fitness and wellness market.
Lower Distribution Costs
Dubai’s strategic location minimizes shipping times and costs, improving delivery efficiency.
Logistics Excellence
Dubai’s advanced infrastructure ensures quick and cost-efficient product delivery.
Tax Efficiency
0% VAT on exports to GCC countries outside the UAE (below the mandatory threshold) and a straightforward VAT framework for local sales. Attractive corporate tax rate and incentives.
Regulatory Compliance
Comprehensive support for product registration and intellectual property protection.
The UAE’s thriving online retail market supports innovative and niche concepts.