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Case Study

Establishing an IT Services Hub in Dubai

Published on
January 3, 2025
Author
Professional corporate services provider based in Dubai, UAE, specializing in tailored business solutions including company incorporation, accounting, tax compliance, bank account opening assistance, UAE residence visa facilitation, and other business to help our clients grow.
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36%
Cost Savings
in 3 months
Team hired
10
Skilled Hires

Client Profile

Our client, a leading EU-based IT company, aimed to establish a UAE subsidiary to provide IT services exclusively for its group of companies. The company sought a cost-efficient setup with a strong emphasis on global tax compliance, operational excellence, and scalability to support digital transformation across its network.

Challenge

The client’s objectives included rapidly establishing a fully operational IT hub in Dubai with a skilled, multilingual workforce to ensure uninterrupted service delivery and support the group’s global operations. They aimed to align with the UAE’s Economic Substance Regulations (ESR) and international tax laws for intercompany transactions while implementing robust accounting systems to maintain ongoing compliance with UAE tax regulations. Additionally, they sought to design a scalable operational setup to support future growth and diversification.

Solution Provided

Our team delivered a comprehensive suite of services tailored to the client’s needs

  • Business Setup

Advised on and facilitated the incorporation of a free zone company, ensuring full ownership, a 0% corporate tax framework, and compliance with UAE Economic Substance Regulations (ESR).

  • HR Services

Recruited and onboarded a multilingual IT team fluent in English, French, and German, ensuring seamless communication across the group’s multinational operations.

  • Workspace Solutions

Secured a modern office in a technology-focused free zone, providing an ideal environment for collaboration and innovation.

  • Transfer Pricing Documentation

Prepared and aligned intercompany transaction documentation to meet both UAE and international compliance standards.

  • Accounting and Tax Compliance

Established a reliable accounting framework, including VAT compliance and reporting, to meet all local regulatory requirements.

  • Operational Streamlining

Enabled efficient access to banking services, IT infrastructure, and support systems, ensuring the company’s immediate readiness for service delivery.

Results Achieved

Within three months, the IT hub in Dubai was fully operational, staffed with a skilled, multilingual workforce. The company’s compliance with UAE’s ESR and transfer pricing regulations was secured withing several months, safeguarding its tax compliance in both UAE and EU. With tax-efficient operations and streamlined processes, the subsidiary is now the backbone of IT support for the client’s global network, delivering services with enhanced speed and reliability at a fraction of costs.

Client Feedback

The client praised the seamless setup process and the UAE’s business-friendly environment, which allowed them to align their operations with global compliance standards effortlessly. They noted that Dubai’s strategic advantages, particularly the multilingual workforce and tax efficiencies, have been key to supporting their group’s digital transformation initiatives. With a solid foundation, the client is positioned for continued growth and innovation.

Why Choose the UAE for IT Services?

Key Advantages Include

1
Tax Efficiency

0% corporate tax for free zone companies.

2
Skilled Workforce

Access to a multilingual, highly technical talent pool ideal for supporting global operations.

3
Operational Ease

Business setup completed in under 3 months, with seamless access to banking and IT infrastructure.

4
Compliance Assurance

Transfer pricing documentation and accounting services ensure full alignment with international standards.

5
Scalability

Flexible frameworks that support future growth and diversification within the group.